The novel coronavirus pandemic has caused many countries/territories to take measures such as stopping the acceptance of inbound postal items as well as considerable suspension and reduction of flights from/to Japan. Because of this, Japan Post has temporarily changed available shipping options to certain countries. You can see the full list of countries affected by Japan Posts changes here.
In the meantime, we have had to temporarily change the list of available shipping options and sadly cannot currently provide shipping to the countries highlighted on Japan Post's list. These changes are temporary and shipping availability will return to normal once Japan Post's operations have normalized. We sincerely apologize for this inconvenience and appreciate your understanding during these difficult times.