If you suspect your package got returned to our warehouse, please send an e-mail to email@example.com and let us know!
If we can confirm the order as returned to our warehouse, we can offer one of two options:
1) Reship your order. Please note however that this will incur additional shipping costs to cover both the return delivery to our warehouse and the reshipment to you.
2) Refund your order, minus the amount originally paid for shipping. If it is determined that the carrier attempted to contact you before returning the package to us, but was unable to reach you, the shipping costs of returning the order to us may be deducted from your refund as well.
Lastly, we always make sure to reach out to customers whose packages have been returned to our warehouse, so you'll hear from us if that's the case with your order.